01
Qualification
A scored fit check, not a sales call. We can only run a few discoveries at a time, so only strong fits move forward. If it is not a fit, we say exactly that.
For Home-Services Owners
A business thatruns without you.
Your judgment, running as a system: we design the operating system around your business and finance the build. There is no implementation fee.
Hadto builds this for owner-led HVAC, plumbing, electrical, roofing, and other home-services businesses: the calls that only you can make — callbacks, discounts, dispatch priority, crew moves — become rules a system enforces. You pay a monthly operating fee for a system we host, support, and keep improving, and your business knowledge stays yours.
Start here if the hard calls still route through your phone and a real vacation feels impossible because the business runs on your judgment.
No implementation fee
We finance the build and recover our investment through the operating fee, over years of renewal.
You own your business knowledge
Your data, your Blueprint, your runbooks and decision rules leave with you if you go.
One monthly fee, 12-month initial term
An operated, improving system, and no second implementation charge for the original scope, ever.
Home Services Owners
Own a home-services company that still runs through you?
If you own an HVAC, plumbing, electrical, roofing, or similar service company, the constraint is usually that the hardest operating calls still come back to you, so the business cannot move at full speed without your judgment.
The engagement starts with funded discovery: we pay for the analysis that documents those decisions in a Business Operating System Blueprint you sign and own. Then we build and operate the system that enforces your rules, so the exception gets handled the way you would have handled it, without the call.
Decisions that usually stay owner-only
- Which callbacks count as warranty work versus workmanship problems.
- When to approve a discount to save a long-term customer relationship.
- Which jobs get schedule priority when the board is full.
- Which technician should take a difficult diagnostic or upset-customer call.
- Which aging estimates need personal follow-up before the revenue dies.
- When a crew issue needs coaching, a write-up, or a reassignment.
The Engagement Path
From fit check to operated system, in four steps.
A consultancy sells hours once and leaves. We invest in the build, carry the delivery risk through acceptance, and recover that investment only if the operated system keeps earning your renewal.
02
Funded discovery
We pay for the discovery that produces the signed Business Operating System Blueprint: your domain model, process maps, decision rules, and acceptance tests. You own it.
03
Financed build
We invest in the implementation and build to the Blueprint, then run a 30-day acceptance period against the signed criteria. If the warranty fails and we cannot cure it, we absorb the implementation loss.
04
Operated system
You pay a monthly operating fee for a system we run and keep improving. Getting your team to actually use it is our work, and new scope arrives as a new proposal with its own acceptance criteria.
Why Hadto Exists
A platform company, built one implementation at a time.
Our model only works if deployments compound. We invest upfront, recover through a recurring fee, and keep the software, and each mechanism pays off only when a deployment makes the next one cheaper. That compounding is the whole bet: it is why we can afford to finance your build.
The test we hold ourselves to
The model is proven only when the second system we build is materially cheaper, faster, and less risky than the first — and we measure that instead of assuming it. By that standard the model is currently unproven, so we track hours, timelines, and defects on every build from day one.
Two payoffs, or we pass
We sign only when the work pays off twice: your operation measurably improves against the baselines in your Blueprint, and the build leaves us parts we can reuse. Reuse makes the next build cheaper — it is why we can afford to finance yours. If either payoff is missing, we pass.
Why the financing aligns us
Recovery runs through renewal, so we win only if the system keeps earning its fee. If your team stops using the system, we lose the renewal that repays our build.
Choose Your Path
Two offers and the research behind them.
The customer offer and the partner offer are published in full, numbers included, and the blog carries the working notes behind the method. Pick the path that fits you.
For owners
The full customer offer: the financing, the ownership split, the pricing bands, and how you leave with your business.
Read the customer offerFor engineering partners
Milestone cash during the build, participation on the applications you build and run, and a service book you can sell.
Read the partner offerThe research
The operating notes and process analyses behind the method, published so you can inspect the thinking before you trust it with your operations.
Browse the research notesNext Step
Bring us the problem that still needs you.
Start the fit check with an owner-dependence problem in hand, or ask about building and running applications as an engineering partner. Either way you get a plain answer, including “not a fit.”
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